Returns & Exchanges
We want you to be completely satisfied with your skincare journey; if you are not happy with your purchase, you may return products within 30 days of delivery for a full refund. Please note that items must be at least half full to be eligible for a return processing.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return.
- 2.Print Your Label
Once your request is approved, a prepaid shipping label will be sent to your email; simply print it and attach it to your return package.
- 3.Pack and Ship
Securely pack the products in their original packaging if possible and drop the parcel off at any authorized carrier location.
- 4.Receive Your Refund
After our warehouse inspects the returned items, your refund will be processed back to your original payment method within 7-10 business days.